Part 1. You want to build a what in a ballpark?
If you build it, they will come…right? That was our mentality. So when our client needed some UX and way finding advice, along with heavy support on the linguistic/logistic side of things, we got to work trying to build an unforgettable experience…
Part 2. They’re here! Now what?
Starting with what visitors would see (and read and do and learn), we crafted quizzes, signage, and inspiration for a wide audience (aka, baseball fans and the public), hoping everyone found something fun or useful to take away.
Part 3. Experience is everything.
Sometimes, you need to give your customers more. Because often it's that delightful extra—that unexpected surprise that shows you just get them—that creates lasting impact. Customers are your biggest fans, after all. Visitors to this ballpark (and our client’s fun slice of it) were treated to a personal and relevant experience, which is part of why they’ll remember it.